Zach Buch, RPSGT
Zach Buch, RPSGT, is our patient care advocate. He assists the providers in new patient appointments, prior authorizations, and prescription refills. Zach completed his training for sleep medicine at Wallace State Community College in Hanceville, Alabama, in 2011 and obtained his registry in 2012. Registered Polysomnographic Technologist (RPSGT) is an internationally recognized credential representing the highest certification in the field for health care professionals who clinically assess patients with sleep disorders.
Zach has over 10 years of experience in sleep disorders and patient care. On a typical day, he is responsible for interviewing patients, identifying care problems, directing patient inquiries or complaints, facilitating satisfactory resolutions, explaining policies to patients, and keeping track of prescriptions. Patient care advocates are vital links that coordinate communication between patients, family members, medical professionals, administrative staff, and insurance companies to ensure that patients are receiving the best possible healthcare services available to them and best fit their needs.